Privacy Policy
ARTO Sdn Bhd (“ARTO”, “we”, “us”) operates arto.com.my. This policy explains what information we collect when you visit this website or contact us, and how we use it, in line with Malaysia’s Personal Data Protection Act 2010 (PDPA).
Who We Are
ARTO Sdn Bhd, B-17-10, Amand Heights Apartment, Jalan Bersatu, Taman Bukit Serdang, 43300 Seri Kembangan, Selangor, Malaysia. You can reach us at hello@arto.com.my or +60 17-881 6238.
Information We Collect
- Contact form submissions — when you fill in an enquiry form on this site, we collect your name, email address, and any message details you provide.
- WhatsApp enquiries — if you contact us via WhatsApp, we collect your phone number and the content of your messages.
- Analytics data — we use Google Analytics (GA4) and the Meta Pixel to understand how visitors use this site (pages viewed, referring source, general location, device type). This data is aggregated and used to improve our website and marketing.
- Cookies — this site uses cookies to support analytics and, where applicable, advertising retargeting. You can disable cookies in your browser settings at any time.
How We Use Your Information
- To respond to enquiries and provide quotations for our services
- To understand how visitors use our website so we can improve it
- To run and measure our own marketing campaigns (including social media advertising)
- To comply with legal obligations where required
We do not sell your personal data to third parties. We only share data with service providers who help us operate this website and our marketing (e.g. Google, Meta, our hosting provider), strictly to provide those services.
Data Retention
We keep enquiry and contact data for as long as reasonably needed to respond to your enquiry and maintain business records, after which it is deleted or anonymised.
Your Rights
Under the PDPA, you may request access to, correction of, or deletion of your personal data held by us. To make a request, email hello@arto.com.my.
Third-Party Services
This site uses Google Analytics, Meta Pixel, and may embed content from TikTok and Instagram. These third parties have their own privacy policies governing how they handle data.
Contact Us
Questions about this policy? Email hello@arto.com.my or WhatsApp +60 17-881 6238.
Last updated: July 2026.